Scores of passengers, together with staff, manage to tilt the car (on its suspension) enough to allow the man to free his leg which was wedged in the gap.
"My left leg missed the train and fell down the platform, right down past my knee, up to my thigh," said Andy, who declined to provide his last name to 9News in Australia. "I just got caught up in the rush," he said. "Somehow, getting on the train, stepped through the gap instead of on to the train.
"I didn't realize how many people were witnessing this situation until I saw the footage later on the news," he said. "I was amazed. I had no idea it was that big of an incident, that it took that many people to free me."
Mr Hynes said passengers were then asked to stand on the other side of the carriage to try and push the weight off the man's leg however it was not enough to free him. "When that didn't work, they got people off and gathered together enough of them to line up, 50 or so, and say 'one, two, three, push'," he said.
Car appears to be one the of 66 narrow gauge "B-Series" cars, run in three car consists.
(Story aggregated from various sources)